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Privacy Policy

Privacy Policy

Last Updated: [11-09-2023]

At Neko Nyah’s  Customized Products, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Information We Collect:

  1. Personal Information: When you place an order or create an account, we may collect personal information such as your name, email address, shipping address, and phone number.

  2. Payment Information: We collect payment information, including credit card details, to process your orders securely. However, we do not store your payment information on our servers.

  3. Communication: We may collect information from your interactions with our customer support team, including emails, chat logs, and phone records.

  4. Website Usage: We may collect non-personal information, such as your IP address, browser type, and operating system, to analyze website traffic and improve user experience.

How We Use Your Information:

  1. Order Processing: We use your personal information to process orders, track shipments, and communicate with you about your purchases.

  2. Customer Support: We use the information you provide to assist you with inquiries, resolve issues, and provide customer support.

  3. Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt out of these communications at any time.

Disclosure of Information:

We do not sell, trade, or share your personal information with third parties for their marketing purposes. We may share your information with trusted service providers who assist us in operating our website and providing our services. These service providers have access to your information only to the extent necessary to perform their tasks on our behalf.

Data Security:

We take data security seriously and implement reasonable security measures to protect your information. However, please be aware that no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your data.

Cookies:

Our website may use cookies to enhance your browsing experience. You can control or delete cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of our website.

Children’s Privacy:

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain personal information from individuals under 13 years of age.

Changes to Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated Privacy Policy on our website.

Contact Us:

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at [Insert Contact Information].

By using our website and services, you consent to the terms outlined in this Privacy Policy.

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